Quality assurance problems behind the boom in the second-hand furniture market

After the Spring Festival, with the rise of a new round of renting houses, Nanjing's second-hand goods market has also been wiped out. The business is booming, and the relatively cheap old furniture and old home appliances are particularly favored by the "renters."

Everywhere is full of customers who choose furniture

"I didn't expect it to be so difficult to buy second-hand furniture." Xiao Zhou, who came to Ning to work after the Spring Festival, finally rented a house in Nanjing last week, but was stumped by second-hand furniture. With limited salary, he visited Nanjing City, but did not find suitable second-hand furniture. "Because it's a newly rented house, buying new furniture doesn't feel necessary. It's only buying second-hand furniture, but I didn't expect that buying second-hand furniture is not easy."

Xiao Zhou said that after renting the house, he immediately set out to buy furniture in the second-hand furniture market. However, after wandering around the market for an entire morning, he did not find a suitable piece of furniture. "Most of them are chosen." The reporter saw in a store selling second-hand furniture. Early in the morning, the furniture store was full of customers who came to choose furniture. The owner said that their furniture is very simple, mainly for renters and renters. "We can sell dozens of sets almost every day, and even some people can buy four or five sets at a time."

The quality behind the red fire is not guaranteed

The reporter learned during the interview that compared with the booming sales of second-hand furniture, the number of complaints has also increased significantly. Relevant persons in the Complaint Department of Nanjing Consumers Association told reporters that from the actual market situation, there were more than 30 complaints about second-hand furniture in the first two weeks. However, because many second-hand furniture had no credentials at the time of sale, the actual Consumer disputes will be far greater than the number of complaints received.

"It cost 200 yuan to buy a 80% new double bed, but in less than a few days, the bed started to squeak." Ms. Su, who came to Nanjing from Yangzhou to work, told reporters that a few days ago, she I bought a double bed in the second-hand furniture market, and within a few days, the bed wobbled, so I found the store to return it. The store thinks that Ms. Su bought old furniture, and the quality is like this, and refuses to return the goods. In desperation, Ms. Su had to sell the bed for another 50 yuan.

During the investigation, the reporter learned that due to the lack of standardized management, there are many hidden problems in the old furniture market. Yesterday morning, the reporter saw in a second-hand furniture market that the huge market was filled with all kinds of old furniture and old home appliances, as well as all kinds of living furniture such as coffee tables, beds, TV cabinets and bookcases. The reporter asked the sales staff: "How much is this old TV?" The other party: "200 yuan." The reporter: "Is there a warranty, can I change it if it is broken?" The other party: "Where is the warranty, if you use it badly?" I ’ll fix it for you. We checked it when we received it, so do n’t worry. "

The reporter learned from the interview that after the second-hand old furniture was bought back, the original proof of purchase was basically missing, so if the consumers who bought these old furniture encountered quality problems, it is impossible to find a manufacturer to repair them. Reasonable.

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